The Provence Raffia Sun Visor | Hand-woven Foldable Beach Hat with Silk Bow

Getting the right fit is easy! Follow these simple steps:

What You'll Need:

• A soft measuring tape (or a piece of string and a ruler)

Steps:

1. Wrap the measuring tape around your head, about 1 cm above your ears and across your forehead.
2. Keep the tape snug but not too tight.
3. Note the measurement in centimeters — this is your head circumference.

Our hats are one size fits most, designed to comfortably fit head circumferences of 54–58 cm.

Still unsure? Email us at info@shopaltivane.com and we'll be happy to help!

We accept return requests within 14 days of receiving your order.

Conditions for Returns:

• Items must be unused and unwashed
• Original tags and packaging must be intact
• Return shipping costs for personal reasons (e.g., wrong size, change of mind) are the responsibility of the buyer

How to Return:

Please email us at info@shopaltivane.com with your order number and reason for return. We will respond within 1-2 business days.

Refunds:

Once your return is received and inspected, your refund will be processed within 5-7 business days to your original payment method.

We process orders within 1-3 business days after payment is confirmed.

Estimated Delivery Times:

• United States: 7–15 business days
• Canada & Europe: 10–20 business days
• Rest of the World: 15–25 business days

Please Note:

• Delivery times may vary due to customs clearance or carrier delays.
• We are not responsible for delays caused by customs or unforeseen circumstances.
• Once your order is shipped, you will receive a tracking number via email.

For any shipping inquiries, please contact us at info@shopaltivane.com.

If you have any questions about your order, sizing, or anything else, we're happy to help!

📧 Email us at: info@shopaltivane.com

We typically respond within 1-2 business days. Thank you for shopping with ALTIVANE!